Japanese Conversation at a Convenience Store

Japanese at a convenience store

Combini, the convenience stores of Japan, are always a fine place for Vietnamese students to work.

So, to prepare for working at a Combini, learn the Japanese phrases most used at a Combini here!

I. Greeting customers
– いらっしゃいませ <Irasshaimase> Welcome to the shop
– ありがとうございます <Arigatou gozaimasu> Thank you
– またお越し(こし)くださいませ
<Mata okoshi kudasaimase> The farewell phrase: we hope to see you again
II. At the till and checking the goods

* Asking whether the customer has a points card:
ポイントカードお持ち（もち）ですか?
<Pointokādo o-mochi desu ka?>
Do you have a points card?

* Asking whether the customer would like the food warmed up:
お弁当(べんとう)温め(あたため)ますか？
<O bentō atatamemasu ka?>
Would you like your bento warmed up?

こちら温めますか？
<Kochira atatamemasu ka?>
or
温めはどうされますか？
<Atatame wa dō saremasu ka?>
Would you like this warmed up?

* Asking whether the customer would like anything else:

フォーク <Fōku>: a fork
割り箸 <waribashi>: disposable chopsticks
ストロー <Sutorō>: a straw
________________おつけますか?
<____otsu kemasu ka?>

Would you like a fork (or chopsticks, or a straw)?

フォークと割り箸どちらにしますか?
<Fōku to waribashi dochira ni shimasu ka?>
Would you like a fork or chopsticks?

* Asking a customer buying alcohol (in Japan alcohol may not be sold to anyone under 20):
身分証明書（みぶんしょうめいしょ）をもちですか?
<Mibun shōmei-sho o mochidesu ka?>
Do you have any proof of identity with you?

身分証明書を見させて(みさせて)いただけますか?
<Mibun shōmei-sho o mi sasete itadakemasu ka?>
Could you show me your identification?

画面(がめん)の確認(かくにん)ボタンーを押し（おし）てください
<Gamen no kakunin botan o oshite kudasai>
Please press the confirm button on the screen

袋(ふくろ)お分け（わけ）しましょうか？
<Fukuro o-wake shimashou ka?>
Would you like your items separated into different bags (usually hot and cold items are separated)?

以上(いじょう)X点（てん）でY円でございます
<Ijō X-ten de Y endegozaimasu>
That is X items and Y yen in total
X円のお買い上げ（かいあげ）でございます
<X en no o kaiagedegozaimasu>
Your total comes to X yen

III. When the customer pays
– X円、頂戴致します(ちょうだいいたします)
<X en, chōdai itashimasu>
Taking X yen
– X円お預かり(あずかり)いたします
<X en o azukari itashimasu>
I have received X yen
– X円ちょうど頂戴いたします
<X en chōdo chōdai itashimasu>
Taking exactly X yen (no change)
– お先（さき）、～円のお返し（かえし）と、お後（あと）～円のお返しでございます
<O-saki,~ en no okaeshi to, o-go ~ en no okaeshidegozaimasu>
Your change is X yen (notes) and Y yen (coins)

This post appeared on iSempai and was published at Wow Japanese.